- Who is this for?
- Agencies, freelancers, and in-house teams running more than one site at a time. Plus founders running a small portfolio (3–25 sites) who want one analytics fabric instead of one Plausible per project. The Agency plan unlocks multi-workspace, team membership with role-based access, the Event Explorer, exports, audit logs, and the MCP + Agent integrations.
- How is multi-site organised?
- Sites belong to workspaces; users belong to workspaces via membership. A user with active membership in workspace A sees A's sites; cross-workspace reads are impossible. Agency unlocks multiple workspaces per account so you can give each client their own fabric without sharing data across them.
- Can a team member only see one client's sites?
- Yes. Workspace membership is the access boundary. Add a team member to one workspace and they see only that workspace's sites, events, and attribution. RBAC roles (owner / admin / operator / analyst / support / readonly) refine what they can do inside that workspace.
- Does AI visibility work per site or per workspace?
- Per site, aggregated per workspace. The dashboard's overview rolls up the workspace's full site list by default; the FilterBar narrows to a single site. The Event Explorer + Attribution Engine drill into any one site or across all sites the operator has membership on.
- How does the Claude/MCP integration work across many sites?
- MCP is workspace-scoped. The Bearer key Claude uses is tied to a workspace; the read surface includes every site in that workspace. Ask Claude 'which sites are losing AI assistant traffic this week' and the MCP server returns the workspace-wide cross-section.
- Do I need a workspace per client or can I run them all in one?
- Up to you. Some agencies run one workspace per client for clean billing + audit boundaries; others run one workspace and add team members from the client side as readonly. Agency supports either model. For a custom infrastructure conversation, write to info@helperg.com.