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UTM tracking

UTM and redirect services

Redirect services and link-management platforms sit between a click and your landing page. Depending on configuration they may preserve the UTM parameters, append their own, or drop the query string entirely. Knowing which behavior applies is essential, because a redirect that loses UTM silently breaks campaign attribution.

Verified against primary sources

Three redirect behaviors

A redirect service can do one of three things to your query string. It can preserve the UTM parameters and forward them unchanged; it can append its own parameters (sometimes overwriting yours); or it can strip the query string and send a bare URL. Only the first keeps your attribution intact by default.

Server-side HTTP redirects (301/302) that forward the full query string are the safe pattern. Client-side or JavaScript hops are where parameters most often get lost.

Validating a redirect path

Test every redirect service in a campaign path by clicking a real tagged link and inspecting the final landed URL: it should still carry your exact UTM set. Check for parameter duplication or case changes the service may introduce.

Watch the referrer too — some redirect domains appear as the referrer and can displace UTM-based attribution if your analytics prefers referrer over campaign. Prefer services that forward query strings and document the behavior, and re-test after any service configuration change.

How it appears in analytics and logs

Campaigns routed through a redirect service that land as direct or as the redirect domain indicate the service stripped UTM or introduced a referrer that displaced the campaign source.

Diagnostic use case

Verify that any redirect service in a campaign path forwards UTM parameters to the final URL, so source attribution survives the hop.

What WebmasterID can help detect

WebmasterID records the UTM-tagged hit on the final landing page after redirects resolve, so it can reveal when a redirect path has stripped the tags and collapsed a campaign into direct.

Common mistakes

Privacy and accuracy notes

UTM parameters carried through a redirect describe the campaign, not the person; do not append personal identifiers. WebmasterID records the final landing touch without raw IP, exact location, or a cross-site identity.

Frequently asked questions

Why did my campaign become direct after adding a redirect?
The redirect service likely stripped the query string. Confirm the final landed URL still carries your UTM parameters, and use a server-side redirect that forwards the full query string.

Related pages

Sources and verification notes

Last reviewed 2026-06-24. Facts are checked against primary/official sources where available; uncertain specifics are marked “Data not yet verified” rather than guessed.