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Robots & crawl control

How to block the Qualys web scanner

Qualys runs web-application and vulnerability scanners used by security teams to assess sites. When a Qualys crawler fetches content with a declared token, robots.txt can ask it to stop — but a scan you own is configured inside Qualys, so the right control depends on whether the scan is yours or a third party's. This page covers both cases.

Partially verified

What this means

Qualys provides web-application scanning and vulnerability assessment. Security teams point a Qualys scanner at their own properties to find issues. If you control the scan, you scope it — which paths to crawl, authentication, and limits — inside the Qualys console, not in robots.txt.

If instead a Qualys crawl is hitting your site and you did not authorise it, robots.txt can request that the courteous crawl stop. But security scanners are often configured to ignore robots.txt deliberately, so do not rely on it for unwanted scanning.

How to block it

For a courteous Qualys web crawl that honours robots.txt, target its token in its own group:

User-agent: Qualys Disallow: /

Verify in your logs whether token-carrying requests stop. For a scan you own, ignore robots.txt and instead set the crawl scope, exclusion lists and rate limits in the Qualys configuration, which is the supported way to constrain it. For unauthorised scanning that ignores robots.txt, use a firewall or WAF rule.

How it appears in analytics and logs

A request carrying a Qualys scanner token is a web-application or vulnerability scan, not a human visit. It is bot traffic. If the scan is your own, robots.txt is the wrong place to scope it; if it is a third party's, robots.txt asks it to stop.

Diagnostic use case

Ask an unwanted Qualys crawl to skip your site via robots.txt, or scope a security scan you own inside the Qualys console instead.

What WebmasterID can help detect

WebmasterID classifies security scanners server-side, so you can see Qualys crawl activity and tell whether a robots.txt block is being honoured or whether the scan needs scoping at its source.

Common mistakes

Privacy and accuracy notes

Blocking Qualys relies only on the request user-agent token. No human identity or raw IP is exposed as a feature. WebmasterID records the scan as a bot event, separate from human analytics.

Related pages

Sources and verification notes

Last reviewed 2026-06-24. Facts are checked against primary/official sources where available; uncertain specifics are marked “Data not yet verified” rather than guessed.