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Robots & crawl control

How to handle Pingdom's bot in robots.txt

Pingdom is an uptime and performance monitoring service whose checks fetch your pages on a schedule. This page explains why robots.txt is not the right tool to stop monitoring requests, how Pingdom identifies itself, and how to exclude it cleanly from analytics.

Partially verified

Why robots.txt is the wrong lever

Pingdom checks exist to confirm a specific URL responds. A monitoring service generally fetches the exact endpoint you configured regardless of robots.txt, because its job is availability, not indexing. So a Disallow will not reliably stop the checks and is not the intended control.

If you genuinely do not want a monitor hitting a path, remove or reconfigure the check in Pingdom itself — that is the authoritative control, not robots.txt.

Identify and exclude cleanly

Pingdom's checks carry a self-identifying user agent. Use it to keep monitoring requests out of analytics rather than trying to block them. In WebmasterID this happens by classification; in raw logs you would filter on the Pingdom token.

If you must reduce load, the right approach is fewer or less-frequent checks in the Pingdom dashboard, not a robots.txt rule a monitoring fetch may ignore.

How it appears in analytics and logs

Regular, evenly spaced hits from a Pingdom user agent are scheduled uptime checks, not real visits or search crawling. They confirm your monitor is running, not audience activity.

Diagnostic use case

Decide how to treat Pingdom's monitoring requests — keep them for uptime checks while excluding them from human analytics and crawl-budget concerns.

What WebmasterID can help detect

WebmasterID classifies Pingdom as a monitoring bot, so its scheduled checks are separated from human analytics automatically rather than inflating page-view counts.

Common mistakes

Privacy and accuracy notes

Pingdom requests are machine checks of your own monitors, not people. Matching them relies on the user agent only; no visitor data is involved.

Related pages

Sources and verification notes

Last reviewed 2026-06-24. Facts are checked against primary/official sources where available; uncertain specifics are marked “Data not yet verified” rather than guessed.